Approaches and how online sessions work

Dr. Franklin uses Client-Centered Therapy to provide a respectful, understanding environment where people can tell their story and decide what matters most. This approach helps when someone needs a steady listener and a space to sort priorities.

She also uses Cognitive Behavioral Therapy, which focuses on spotting unhelpful thoughts and testing small behavior changes to reduce symptoms like anxiety, low mood, or sleep problems. Solution-Focused Therapy is used when clients want short-term plans and quick, practical steps toward specific goals.

Finding the right approach is a collaborative process. She will talk with each person about goals, preferences, and what has or hasn’t helped before, then try methods that match those needs. Plans are adjusted over time based on what works for the individual.

Online therapy offers several practical benefits. Video calls let the therapist see nonverbal cues and hold longer sessions. Phone sessions use less bandwidth and can be easier when being on camera is difficult. Live chat and text-based messaging work well for brief check-ins, progress notes, or when someone prefers writing to talking. These options make it easier to fit therapy around work, caregiving, or travel while keeping the focus on steady progress and useful skills.