Approaches that guide online sessions

Frances often uses Client-Centered Therapy to create a space where people feel heard and accepted. This approach focuses on listening, reflecting, and helping people notice what they value and want to change. It is helpful for building trust and beginning work on issues like low self-esteem, grief, or life transitions.

She also uses Cognitive Behavioral Therapy, which looks at links between thoughts, feelings, and behaviors. CBT teaches concrete skills to reduce anxiety, manage depressive thinking, and change patterns that keep someone stuck. That makes it useful for stress, panic, mood challenges, and many everyday problems.

Finding the right approach is part of the work. Frances will collaborate with each person to decide which methods feel most useful based on goals and preferences. Sessions may combine skill practice, discussion of past events, and small experiments to test new ways of coping.

Online formats include video calls, phone sessions, live chat, and text-based messaging. Video is good for deeper conversation when visual cues help. Phone sessions work well when bandwidth is limited or a simpler check-in is needed. Live chat or text messaging can suit quick updates, brief coaching, or times when writing feels easier. These options make scheduling more flexible and allow therapy to fit into busy lives.