About Heather

Heather Burgess is a Licensed Clinical Mental Health Counselor (LCMHC) practicing in North Carolina. She has worked in clinical and residential settings since 2018 and brings five years of counseling experience to her work. Heather aims to help people make concrete changes by setting clear goals and working step by step toward them.

Her style is practical and collaborative. She offers nonjudgmental support while encouraging action. Sessions may include skills practice, reflective work, and problem-solving to address daily stressors and emotional struggles.

Background and approach

Heather has helped people with stress, anxiety, depression, anger, addictions, trauma and abuse, grief, relationship difficulties, parenting concerns, self-esteem issues, and ADHD. She has experience supporting people through blended family challenges, caregiver stress, codependency, communication problems, and substance use concerns.

Her clinical approach blends cognitive behavioral techniques with trauma-informed care and elements from Acceptance and Commitment Therapy, Dialectical Behavior Therapy, mindfulness, and motivational interviewing. She adapts methods to fit each person’s needs and prefers a goal-focused, action-oriented pace. Heather’s background includes work on an ACTT team, a men’s residential substance use program, crisis hospital advocacy, and offering educational courses on sex trafficking.

She also has experience providing in-home therapy that coordinates with schools, legal systems, and social services to support clients at risk of out-of-home placement.

How Heather's Approaches Translate to Online Work

Acceptance and Commitment Therapy helps people notice unhelpful thoughts and then choose actions that match their values. It can be useful for stress, anxiety, and feeling stuck. Cognitive Behavioral Therapy focuses on changing thought and behavior patterns through practical exercises and homework to reduce symptoms like anxiety or depression.

Heather aims to find the right mix of approaches with each person. She collaborates with clients to set clear goals and tests methods for a few sessions, then adjusts the plan based on what feels most helpful. That process helps identify whether ACT, CBT, or other tools fit best for the issues at hand.

Online formats make it easier to fit therapy into busy lives. Video calls allow face-to-face conversation and skills demonstration. Phone sessions can be simpler when bandwidth is limited or when someone prefers not to be on camera. Live chat and text-based messaging support shorter check-ins, homework discussion, or quick coaching between sessions. These options offer flexibility so work, school, or caregiving responsibilities are easier to manage while getting ongoing support from a licensed professional.

Questions people ask

What concerns does Heather address?
She works with stress, anxiety, depression, anger, addiction, trauma and abuse, grief, relationship and parenting concerns, self-esteem issues, and ADHD among other problems.
How would you describe her therapeutic style?
Heather uses a practical, action-oriented approach while offering nonjudgmental support and validation. Sessions often include skills practice and goal setting alongside reflective work.
What is Heather's professional background?
She has five years of experience since completing a master’s degree and has worked in residential substance use programs, crisis hospital advocacy, and in-home therapy coordinating with schools and social services.
What are her credentials and where is she based?
She holds the LCMHC credential and practices in North Carolina.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
Heather offers video calls, phone sessions, live chat, and text-based messaging.
How does cost and billing work?
Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.
How do I begin working with Heather?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and schedule a session according to the therapist's availability.

What this therapist works with

Most often

Experience
5 years
Licensed
North Carolina
Languages
English

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