About Heidi

Heidi Shock, LMSW, offers a calm, nonjudgmental presence for people facing tough life challenges. She works with adults who are dealing with things like anxiety, depression, grief, addiction, ADHD, and the effects of trauma. Her style is straightforward and welcoming, aimed at helping people talk through what’s getting in the way of everyday life.

She draws on 14 years of clinical experience gained primarily in settings with high-risk clients, including work related to the criminal justice system.

Background and approach

Heidi’s background includes a Bachelor of Arts in Psychology from the University of Michigan and a Master of Social Work from Michigan State University. She brings practical tools from several therapy approaches to meet each client’s needs. In sessions she mixes client-centered listening with structured techniques from cognitive behavioral therapy and dialectical behavior therapy.

That means she both listens carefully and teaches skills for managing difficult thoughts, strong emotions, and impulsive behaviors. Mindfulness and emotion-focused ideas are used when they fit a person’s goals. She also uses motivational interviewing to support change around substance use and other habits, and she adapts strategies to address relationship and family concerns, parenting stress, and caregiving strain.

Heidi aims to help people build clearer routines, better communication, and steadier moods. Her approach is collaborative and practical. She helps clients set realistic goals and practices small, doable steps between sessions.

If someone is ready to make a change, she offers steady support and concrete skills to get started.

How Heidi’s Approaches Work Online

Client-Centered Therapy focuses on listening and understanding a person’s experience. Online sessions using this approach let the therapist reflect what matters most and help the client feel heard and understood. Cognitive Behavioral Therapy, or CBT, teaches practical strategies to change unhelpful thoughts and behaviors; it is useful for anxiety, depression, and ADHD-related routines. Dialectical Behavior Therapy, or DBT, builds skills for managing intense emotions and improving relationships by teaching distress tolerance, emotional regulation, and interpersonal effectiveness.

Choosing the right approach is a collaborative process. Heidi will work with each person to identify goals and try methods that match their needs and preferences. She blends approaches as needed and checks in regularly to adjust focus so that the work stays relevant and useful.

Online formats include video calls, phone sessions, live chat, and text-based messaging. Video allows more visual interaction for skill demonstrations, phone sessions can be easier when bandwidth is limited, live chat works for brief check-ins, and text messaging supports ongoing reminders or short reflections between sessions. These options make it easier to fit therapy into busy schedules and different life situations.

Questions people ask

What kinds of concerns does Heidi help with?
She works with a wide range of issues including anxiety, depression, grief, addictions, trauma, ADHD, bipolar symptoms, and relationship or parenting stresses.
How would you describe her therapy style?
Her style combines calm, nonjudgmental listening with practical skills training from therapies like CBT and DBT to manage emotions and behaviors.
What is her background and experience?
She has 14 years of clinical experience, much of it with high-risk clients and work connected to the criminal justice system.
What credentials does she hold and where is she located?
She is a Licensed Master Social Worker, LMSW, based in Michigan.
In which languages are sessions offered?
Sessions are offered in English, and she accepts clients from outside the United States.
What session formats does she use?
She offers video calls, phone sessions, live chat, and text-based messaging to fit different schedules and needs.
How does billing and cost work?
Cost varies by location and therapist availability; sessions are delivered through a subscription model that can be canceled at any time.
What are the first steps to begin working together?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

What this therapist works with

Experience
14 years
Licensed
Michigan
Languages
English

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