About Polly

Polly Mortensen is a Licensed Mental Health Counselor (LMHC) based in New York. She brings 21 years of experience and a calm, practical presence to sessions. Many people come to her feeling overwhelmed by stress, anxiety, or life changes and she aims to make the first steps easier to take.

She uses clear, down-to-earth conversation to help clients notice strengths and try small changes. Polly often draws on client-centered methods to create a respectful, nonjudgmental space.

Background and approach

She also uses cognitive behavioral strategies to identify unhelpful thinking and DBT skills for emotion regulation and coping. Her background includes work in psychiatric rehabilitation, home-based therapy, and vocational and rehabilitation counseling. That mix gave her experience with long-term mental health needs, trauma, and barriers related to disability and work.

She has also worked with members of the LGBTQIA+ community and people in foster care situations. Sessions frequently focus on practical goals like managing anxiety, handling grief, improving self-esteem, or sorting career options. Polly helps people break big problems into manageable steps and practices skills between meetings.

She explains tools in simple terms and adapts tasks to each person's daily life. Polly is comfortable using mindfulness and motivational interviewing alongside solution-focused planning when helpful. Her style is warm and collaborative, aimed at helping people build steady habits that support change over time.

Approaches and online care that fit daily life

Polly commonly uses client-centered therapy, which focuses on listening closely and letting a person set the pace and goals. That approach is helpful when someone needs a respectful space to sort feelings and make decisions. Cognitive Behavioral Therapy, or CBT, is another frequent tool; it helps identify patterns of thought that fuel anxiety or low mood and teaches practical ways to test and shift those patterns.

Finding the right approach is a collaborative process. Polly will discuss different methods and help choose or combine approaches based on a person’s goals, needs, and preferences. The aim is to try things that feel useful and to adjust if something isn’t working.

Online sessions are offered by video call, phone, live chat, or text-based messaging to match different routines. Video calls allow fuller interaction and visual cues, phone sessions use less bandwidth and can fit a break at work, live chat is good for quick check-ins, and messaging lets someone reflect between sessions. These options make it easier to keep therapy consistent around school, work, or caregiving duties.

Questions people ask

What concerns does Polly often help with?
She works with stress, anxiety, depression, ADHD, grief, trauma and many life changes. She also supports people with career, self-esteem, relationship, parenting, and caregiver stress concerns.
How would you describe her therapy style?
Her approach is warm and client-centered with practical tools. She blends cognitive behavioral techniques, DBT skills, mindfulness, and solution-focused planning to meet day-to-day needs.
What is her professional background?
Polly has 21 years of clinical experience in psychiatric rehabilitation, home-based therapy, foster care settings, and vocational rehabilitation work. That range informs her practical, skills-oriented approach.
Where is she based and what credentials does she hold?
She is a Licensed Mental Health Counselor (LMHC) practicing in New York and holds a master’s degree in counseling and community psychology.
Are sessions available in other languages or internationally?
Sessions are offered in English. International clients are not currently accepted.
What session formats does she offer?
Polly provides video calls, phone sessions, live chat, and text-based messaging to fit different schedules and needs.
How does payment and cost work?
Costs vary with location and the subscription model used by the service. The subscription can be canceled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. Then schedule sessions according to the therapist’s availability.

What this therapist works with

Experience
21 years
Licensed
New York
Languages
English

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